Terms of Service

Effective date: 9 June 2026.

Please read these Terms carefully. They include a disclaimer of warranties, a limitation of liability, and an indemnification obligation, and they confirm that you — not Voxhora — are responsible for the accuracy of your time entries, invoices, and court-appointed-counsel vouchers and for your compliance with all bar, court, and billing rules. By agreeing, you accept all of these terms.

1. The agreement & who provides Voxhora

These Terms of Service (the "Terms") are a binding agreement between you (the attorney or law office using Voxhora, "you" or "your") and Richard Patrick Fagerberg, a sole proprietor practicing law in Travis County, Texas ("Voxhora," "we," "us," or "our"). They govern your access to and use of the Voxhora applications and related services (together, the "Service"). Contact: support@voxhora.app.

2. Acceptance

You accept these Terms by checking the "I agree" box and selecting "Agree & Continue" when the Service first launches, by starting a free trial or subscription, or by otherwise accessing or using the Service. By doing so, you acknowledge that you have had the opportunity to read these Terms and the Privacy Policy, and you agree to be bound by them. If you are accepting on behalf of a law firm, office, or other entity, you represent that you are authorized to bind that entity, and "you" includes that entity. If you do not agree, do not use the Service.

3. Eligibility

The Service is intended for licensed attorneys. By using it, you represent and warrant that you are an attorney in good standing with a state bar (or the equivalent licensing authority in your jurisdiction), or that you are authorized to use the Service under the supervision of such an attorney, and that you will use the Service only for lawful purposes in your own legal practice.

4. What Voxhora is — and is not

Voxhora is a software tool that helps you capture billable time, manage clients and case information, and produce invoices and county-format voucher exports. Voxhora is not a law firm, does not provide legal services or legal advice, and does not practice law. Nothing produced by the Service — including any AI-generated transcription, case summary, voucher, invoice, or text suggestion — constitutes legal advice, and no attorney-client relationship is created between you and Patrick Fagerberg by your use of the Service. You remain the sole attorney responsible for your own clients and matters, and you must apply your own professional judgment to everything the Service produces.

5. Your responsibility for billing, vouchers & professional compliance

You are solely responsible for the accuracy, completeness, and propriety of every time entry, rate, description, invoice, and court-appointed-counsel voucher created with the Service, and for reviewing and verifying each of them before you submit it to any client, court, county, or other payor. You are solely responsible for your compliance with all applicable rules of professional conduct, court rules, fee schedules, billing guidelines, and statutes, including the rules governing reasonable fees and the certification of court-appointed-counsel vouchers. The Service is a tool, not a guarantor of compliance. Voxhora does not review, audit, or certify your billing, and is not responsible for any rejected voucher, fee dispute, audit, disgorgement, sanction, or disciplinary consequence arising from your use of the Service.

6. AI features

The Service uses artificial intelligence to transcribe your dictated entries and to generate short summaries of documents you provide. AI output can be inaccurate, incomplete, or misleading, and may misstate names, dates, amounts, or facts. You must independently review and verify all AI-generated output before relying on it or submitting it to anyone. The Service is not a substitute for your professional judgment. The text content processed by these features is handled as described in the Privacy Policy; you are responsible for ensuring your use of these features is consistent with your confidentiality obligations.

7. Subscription, free trial & billing

The Service is a paid subscription. New subscribers receive a 30-day free trial. Unless you cancel before the trial ends, the subscription automatically begins, your payment method is charged the then-current price, and it renews automatically each billing period until you cancel. The current price and any applicable taxes are shown at checkout.

Payments are processed by Lemon Squeezy, acting as our merchant of record (the seller of record), with Stripe as the underlying payment processor. Lemon Squeezy collects your payment, issues your receipts, and collects and remits applicable sales tax (including Texas sales tax on software services, which is added at checkout and is your responsibility as purchaser). Your card details are handled by Lemon Squeezy and its processor; Voxhora never sees or stores your full card number. Your checkout is also subject to Lemon Squeezy's own terms.

8. Cancellation, failed payments & refunds

You may cancel at any time from the customer portal linked in your receipts and renewal emails, or by emailing us. If you cancel, you keep access through the end of the period you have already paid for; the subscription simply does not renew. If you cancel during the free trial, you are not charged. If a renewal payment fails, the processor will automatically retry and email you to update your payment method, and your access continues during that retry window; access ends only if the subscription ultimately lapses for non-payment. Except where required by law, fees already paid are non-refundable and cancellation does not entitle you to a refund for the remainder of the current period. Refund requests are handled through Lemon Squeezy as merchant of record.

9. License & acceptable use

Subject to these Terms and your active subscription or trial, we grant you a non-exclusive, non-transferable, revocable license to install and use the Service on devices you own or control, for your own legal practice. You may not redistribute, resell, sublicense, decompile, or reverse-engineer the Service; interfere with its operation or security; or use it to violate any law or the rights of others.

10. Your data & confidentiality

You retain full ownership of all client information, time entries, case notes, calendar entries, documents, and other content you create or upload through the Service ("Your Content"). We claim no ownership of Your Content. As described in the Privacy Policy, Your Content is stored in your own iCloud account; we do not operate a server that receives or stores it, and if your subscription ends, Your Content remains in your own iCloud and stays yours to export. Because your data is secured by your Apple ID and your devices, you are responsible for safeguarding your Apple ID credentials, enabling appropriate device security, and meeting your own ethical duty of client confidentiality (we recommend enabling Apple's Advanced Data Protection for iCloud).

11. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY OF ACCURACY OR UNINTERRUPTED OR ERROR-FREE OPERATION. We do not warrant that the Service will be free of bugs or that any output will be accurate or complete.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL PATRICK FAGERBERG BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST REVENUE, LOST OR CORRUPTED DATA, REJECTED OR DISPUTED FEES OR VOUCHERS, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THE SERVICE, WHETHER IN CONTRACT, TORT, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ALL CASES, PATRICK FAGERBERG'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (a) THE AMOUNTS YOU PAID FOR THE SERVICE IN THE TWELVE MONTHS PRECEDING THE CLAIM OR (b) ONE HUNDRED U.S. DOLLARS. Some jurisdictions do not allow certain of these limitations; in those jurisdictions our liability is limited to the maximum extent permitted by law.

13. Indemnification

You agree to defend, indemnify, and hold harmless Patrick Fagerberg from and against any and all claims, demands, actions, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) Your Content; (c) any time entry, invoice, fee, or court-appointed-counsel voucher you create, submit, or certify using the Service; (d) your violation of any law, rule of professional conduct, court rule, or billing or fee-schedule requirement; (e) your breach of these Terms; or (f) your violation of the rights of any client, court, county, or other third party. We may, at our option, assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.

14. Third-party services

The Service interoperates with Apple iCloud, the Anthropic Claude API, Lemon Squeezy (payments), and various county-specific systems (e.g., Travis County AMP). Each is governed by its own terms; your use of the Service does not displace them. We are not responsible for outages, data loss, or behavioral changes in those underlying services.

15. Changes to the Service

We may change features, behavior, data schemas, or supported jurisdictions at any time as the Service evolves. We will avoid breaking changes to your existing data where possible but cannot guarantee perfect forward compatibility during active development.

16. Termination & suspension

You may stop using the Service at any time by cancelling your subscription and uninstalling the applications. We may suspend or terminate your access for non-payment, for breach of these Terms, or as otherwise reasonably necessary. On termination, your local data and your iCloud-stored data remain yours; we do not hold them. The sections of these Terms that by their nature should survive termination (including Sections 4–6 and 10–17) will survive.

17. Governing law & venue

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws principles. You agree that any dispute arising out of or related to the Service or these Terms will be brought exclusively in the state or federal courts located in Travis County, Texas, and you consent to the personal jurisdiction of those courts.

18. Changes to these Terms

If we make material changes to these Terms, we will update the effective date above and post the revised Terms here. Where practical, current subscribers will be notified, and the Service may ask you to review and agree to the updated Terms before continuing. Your continued use after the effective date constitutes acceptance.

19. Contact

Email support@voxhora.app.